Ecommerce and Purchasing – The Importance of an Audit Checklist
soumya GhorpadeAn audit checklist is a document used by businesses to audit their processes and ensure they meet standards, or prepare for external audits.
Crafting an audit checklist takes precision and deliberation. Additionally, it must be flexible enough to accommodate for different audit objectives and industry nuances.
Identifying the Scope of the Audit
An audit’s objectives, scope, and criteria determine its scope. An audit checklist serves as an early warning system that helps identify deficiencies within an organisation, helping its processes to run more smoothly.
Establishing an audit checklist requires an auditor to identify which documents and procedures need to be reviewed, and which records should be included on their list – physical or digital files can make this task faster and simpler for auditors alike.
An e-commerce website audit involves reviewing both the content of your site as well as its load time. A faster site can increase user browsing experiences, leading to higher traffic conversion rates and customer trust. Furthermore, an audit must also include reviewing meta titles & descriptions which increase search engine visibility & discoverability; in turn encouraging visitors to stay longer on page browsing your products.
Identifying the Auditors
Ecommerce audits help to pinpoint any obstacles impeding the growth of your online store, understand issues and suggest changes which will increase sales while providing better return on investment and ROI. Furthermore, an audit will assist with increasing SEO rankings.
Audits include reviewing documents, interviewing personnel, and analyzing data related to vendor selection, contract management, purchasing decisions and financial controls. They can be performed either internally by in-house staff or externally by third-party auditors – third party auditors are often preferred due to their global perspective and experience working across industries – not being as close to your own company, they’ll detect issues more effectively that in-house personnel.
Content analysis is another crucial aspect of an eCommerce audit, as having engaging online visitors and increasing conversions require quality content. An audit can identify errors in your current material as well as ways to enhance it further.
Identifying the Documents to Be Checked
An internal audit checklist serves as a roadmap for auditors, helping them navigate all areas of a company. It may include reviewing documents, policies, records and interviewing staff members. Because different industries face unique risks and compliance objectives, an appropriate internal audit strategy should be tailored specifically for each organization.
An audit checklist might include questions such as, “What is the current state of your PDCA cycle?” and “What steps have been taken to ensure processes are documented and effective?”.
An organization’s financial audit checklist can be used for many different purposes, from evaluating its financial statements or its IT infrastructure, to ascertaining compliance with regulations. Utilizing an audit checklist ensures all required procedures are followed correctly and evidence collected, while helping prevent errors from being missed in the audit report.
Identifying the Procedures to Be Followed
Checklists are essential tools that ensure auditors conduct an in-depth evaluation of all operations and internal controls at any one business, and that nothing gets missed during their auditing process.
An internal audit checklist would typically cover documentation of processes and procedures, including segregation of duties, access control systems, monitoring systems, whistle-blower plans and whistle-blower plans. Furthermore, auditors must assess inventory accuracy as well as revenue recognition compliance before undertaking their review of financial information.
An audit checklist would also include a list of hardware and software to be reviewed against ISO standards, with special attention paid to any outdated pieces or those no longer performing to expectations. In case any purchases or upgrades are necessary, an inventory can also be made of old equipment which will help determine their suitability for purchase or upgrade if necessary; additionally it would be wise to note any opportunities for improvement that arise during an audit.